Customers prior to now have reported points with their PS4/PS5 controllers not charging due to outdated firmware, so it is greater than doable that this can be the problem. Whereas the PlayStation DualSense firmware robotically updates, it is doable customers might have skipped an replace.
To replace PlayStation firmware, use a USB-C cable to attach the controller to the console, then hit the “Replace Now” button when the immediate seems on display. Alternatively, you’ll be able to go to your Settings menu after which choose “Equipment and Controllers” to replace the Wi-fi Controller Gadget Software program.
If customers discover that it is undoubtedly an issue with the controller itself, and so they’ve completed their greatest job to clear the controller cable ports, replace the firmware, and swap out cables, it is doable the precise controller is damaged. On this case, it is best to contact PlayStation Help in regards to the PlayStation DualSense or DualShock 4 controller, as it could even have to be despatched in for restore.